When we have ordered a diagnostic test for you, our office staff with request authorization approval for the diagnostic procedure from your insurance company and coordinate with the diagnostic testing facility who will contact you to schedule the diagnostic test appointment. If you do not hear from a diagnostic testing facility after one week of order, please send us a message through your patient portal and we will respond to you within 24 – 48 hours. Please understand that some insurance companies may take 5-14 days to review and approve or deny the request. We realize you may be anxious to undergo diagnostic testing and desire to have testing as soon as possible, however, authorization must be obtained to for your insurance benefits to be covered financially. Our office will contact you to schedule a follow up appointment for review of diagnostic test results and discuss options for your care.